1. What can I find in this store?
A: Anything which is arty, literally anything from traditional, modern and quirky stuff. We come from the thought process that art is around us in a zillion forms. A statue can be art and a key ring too can be a piece of art. And that is the kind of range we endeavor to bring to our patrons. We have tried to organize the website in various sections. This can allow you to quickly go to the section that interests you. The fun begins when you start to browse through our website and look through our entire range. In case you know what you are looking for, using the search engine is the easiest. We have tagged all the items through as many conventional words that most likely you will find what you are looking for fairly easily.
2. Where all do you ship?
A: We ship to any location within
3. What is the final price of the product that I buy?
A: Shipping charges will be added separately at the time of checkout.
4. How many days do you take to deliver?
A: We are an art store. Therefore we would want to keep our Patrons informed that we will take 5-10 working days to deliver the goods. Most of the products have an expected delivery time mentioned. We have a section with products which can be shipped immediately and would be delivered within 3 days.
5. Can there be variation in what I get from what I saw on the website?
A: We will put in more than 100% effort to make sure you get exactly what you ordered for. Very few articles may have minor difference as compared to the photograph on the website. Note that there is absolutely no chance of any difference in any Paintings – there is only one of its kind.
6. Do I get a certificate of originality?
A: We give a Certificate of Originality signed by the Painter for any painting. The original certificate will follow within a week. Some of our products are procured from producers who have craftmark etc. We take utmost care at our end that you get genuine and original products.
7. What is the return policy?
A: We follow a 100% return policy within a week of delivery. If you are not satisfied with the product and it has not been used, we will accept all returns. We request our Patron to open and check the product at the time of delivery. In case there is any damage found to the product at the time of delivery, please send us an email at firstname.lastname@example.org. Remember to mention your order number. 3) We will issue you a credit note equivalent to your purchase amount valid for one year once we receive the damaged product. The credit note can be used during purchase of any product on our website within a period of one year.
8. What are the modes of payment?
A: You can currently use Visa, Master and Diners credit/debit card/net banking transfer/ paymate mobile payment/ DD/ cheque for payment. We also do cash payment for all major cities. Afday and our trusted payment gateways use SSL encryption technology to protect your payment information.
9. Is it safe to share basic personal data on the website?
A: The registration information shared by you is completely safe with us. We do not intend to sell/ share this information with anybody. We do not intend to spam your mobile phone inbox or your email.
10. Do you provide customer support?